Terms & Conditions
Effective Date: 08/15/2023

Welcome to Empress Crownz. By accessing our website, booking services, purchasing products, or opting in to receive communications, you agree to the following Terms & Conditions.

1. General

Empress Crownz provides natural hair care services, products, and related offerings. By using our services or website, you agree to comply with all applicable laws and these Terms.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Appointments & Services

Appointments are booked through our scheduling system. By booking an appointment, you agree to:

• Arrive on time for your scheduled service

• Provide accurate information regarding your hair and service needs

• Follow salon policies regarding cancellations and rescheduling

Late arrivals may result in shortened or rescheduled services.

3. Payments

All services and products must be paid in full at the time of purchase unless otherwise stated.

We accept approved payment methods listed on our website and in the salon.

4. Cancellations & No-Shows

Clients are expected to provide adequate notice when canceling or rescheduling appointments.

Failure to show up or cancel within the required time frame may result in fees or restrictions on future bookings.

5. Product Purchases

All product sales, including hair care products, are final unless otherwise stated.

If you experience an issue with a product, please contact us for support.

6. SMS & Communications

By providing your phone number, you consent to receive SMS (text) messages from Empress Crownz regarding:

• Appointment confirmations and reminders

• Service updates

• Follow-ups

• Occasional promotions

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.

8. Website Use

All content on this website, including text, images, and branding, is the property of Empress Crownz and may not be used without permission.

You agree not to misuse this website or attempt to gain unauthorized access.

9. Limitation of Liability

Empress Crownz is not liable for:

• Allergic reactions or sensitivities to products used or sold

• Results that vary based on individual hair type or condition

• Any indirect or incidental damages arising from the use of our services or products

Clients are responsible for communicating any allergies, sensitivities, or concerns prior to services.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Empress Crownz
Phone: (336) 617-0093
Website: https://www.empresscrownz.com